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FAQ

Can I view the gym equipment for sale and test them before purchasing?

Yes, Matrix Fitness has a showroom in Fourways, our showroom consists of cardio, strength and functional equipment. Please note that we have a vast variety of gym equipment for sale and only stock a limited range at our showroom. Please arrange for an appointment with one of our sales executives, they will be able to confirm if the fitness product that you are interested in is available to test at our showroom.

What is the process once I have submitted a quotation request for gym equipment online?

Once you have submitted a quotation request for gym equipment, your request will be sent to a qualified sales executive that works in your area. The executive will make contact with you and (if needed) send additional information along with a quote that contains all pricing of the product that you selected. Please note that if you have selected a large amount of products, your quotation can take up to 48 hours to complete.

How long will my gym equipment take to be delivered?

Matrix Fitness SA can provide you with an estimate of when your fitness products will be delivered, but the timeline of your delivery will depend on various factors such as finance and paperwork, available stock and capacity of the warehouse. If you have accepted a quotation and have paid the amount due and all the products selected are in stock then your products should be delivered within 7-14 working days. Please note that this is just an estimate and if you require an exact time, it is recommended to contact your sales executive to assist with this.

Does Matrix Fitness offer finance options for fitness equipment?

Yes, Matrix Fitness SA has partnered with a third party service provider and provides home finance as well as commercial options.

How do I request a quotation for gym equipment online?

To send a quotation request for gym equipment online, navigate to the product that you are interested in, select the quantity that you are interested in and then select the “add to quote” option (You can select however many products you like.) After you have made your selection, you can click on the link at the top of the right-hand side of the page that reads” view quote”, simply select “request quote”, fill in your details and place the quote request. Click here to go back to our home page and start shopping for your gym equipment online.

Why can’t I find any pricing for gym equipment online?

Our units are subject to exchange rate fluctuation and the price can vary based on the exchange rate of the day. We could well have the same unit at different costs and are better suited to give you the best possible price based stock holding. Please mail us so that we can assist you and ensure that you are getting the best possible pricing for the unit selected.

Can Matrix fitness assist me in starting a gym?

Matrix Fitness SA can unfortunately not help you start a gym, we can only assist with the layout, design of the gym and provide you with a quotation for your gym equipment. If you are interested in starting a gym, please read this article first.

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As the world's premier brand dedicated to serving fitness enthusiasts at home and in the club, Matrix redefines the excercise experience with dynamic performance, sleek design, advanced functionality, exclusive workout programs and the kind of durability that stands up to rigorous use by multiple users, day after day for years.

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Saturday & Sunday Closed

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